Cookies & Privacy Policy

Your privacy is important to us.

1. The information you provide to us when using our website will be held on secure servers and used for the purpose of reviewing, developing & improving online services. We also use this data in order to deliver relevant content tailored just right by your needs as well as advertising programs that might suit what’s important most within each individual campaign – all while maintaining privacy standards at every turn.

2. Motion Videos is always innovating and working to provide the best service possible so their customer’s needs are front-of-mind for everything they do. Motion Videos will occasionally send out e-mail updates about new features or services that may interest you – if this doesn’t sound interesting then just reply “No” when asked whether want these messages sent directly onto your inbox or by unsubscribing from our mailing list.

3. We won’t sell your personal information, but we may share it with other companies if you request it. You can choose not to accept our Privacy Policy using the contact forms. Instead, send us an email to [email protected] with your specific requirements.

4. The information you provide to us will be used in a way that is compatible with data protection laws across the European Economic Area (“EEA”). The nature of the Internet makes it possible for data and information you submit to us, as well as any personal details like your name or email address, to end up being transferred outside of the EEA.

5. Our data will be held for the maximum time allowed by law.

6. Hyperlinks on this site may take you to other websites. However, we are not the website provider for those links, so please be aware that our privacy policy does not apply and it is important to check their own policies before accessing them or using information obtained from these sites.

7. You have a right to access and correct or delete any information about you or your company.

8. If you have any questions about this Data Protection and Privacy Policy, please contact us at [email protected]. We are happy to help!

9. Motion Videos is a trading name Motion Videos Creative Limited. Company number: 10347100. Registered office: Bank House, 71 Dale Street, Milnrow, Rochdale OL16 3NJ.

10. By accepting this policy statement you consent to the use (including processing and storage), transfer and disclosure of your information and data referred to in this policy statement for the purposes set out in this policy statement.

Motion Videos won’t use cookies to collect personally identifiable information about you. You can choose whether or not these are allowed by using your web browser’s settings, and if necessary ask for additional help at any time from within the browser window. Restricting cookies may however restrict the functionality of the site. For a more comprehensive guide visit If you want to delete cookies on a mobile phone refer to your handset manual.

Returns & Refund Policy

At Motion Videos, we want to ensure that you are 100% happy with your purchase. If you have technical or sales queries, do not hesitate to contact us at [email protected].

If you feel the product(s) you purchased does/do not best fit your requirements, we want to make things right.

Our policy offers a full refund or exchange of the product within 30 days of your date of purchase if there has been an error on our behalf. However, due to the nature of some of our digital products, it’s not always possible to issue a refund or replacement if you made an error with your purchase.

We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.

Motion Videos and our payment processor submit the refund immediately and make every attempt to process the refund as quickly as possible. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card. More details can be found via at Customer refund processing time.

Please note that products using the Billing API for SaaS Products are subject to the respective third-party’s refund policy.